Instructions in FAQ format covering installation, connection, operation, and troubleshooting of ATLANT washing machines.

Frequently Asked Questions about ATLANT Washing Machines

Technical Specifications of ATLANT Washing Machines

Water connection type: cold water
Rated socket current: not less than 16 A
Mandatory grounding: yes
Drain hose installation height: 60–90 cm
Minimum water pressure: 0.05 MPa

What are the requirements for the electrical network for ATLANT washing machines?

The washing machine must be connected to a separate two-pole socket with a grounding contact, rated for a current of at least 16 A. Power supply is provided through a three-core cable with a cross-section of not less than 1.5 mm2 for copper conductors or 2.5 mm2 for aluminum conductors. The connection must be made via an automatic protective device with a tripping current of 16 A. Operation without grounding is prohibited.

Why does an ATLANT washing machine cause an electric shock?

The main reason is the absence of grounding in the electrical network. The washing machine design includes a mains filter, the midpoint of which is connected to the grounding terminal and the корпус. In the absence of a grounding conductor, a voltage of approximately 110 V may appear on the корпус due to currents passing through the filter elements. Operation of the machine without grounding is prohibited by the instructions.

How should an ATLANT washing machine be properly prepared for installation?

Before installation, all packaging materials and protective film must be removed. To prevent damage, it is prohibited to move the machine while holding it by the detergent drawer, the door, or the door seal. Before the first start-up, the transportation locking bolts, as well as the rubber and plastic bushings, must be removed, and the openings must be closed with the plugs supplied in the комплект.

Is it allowed to operate the washing machine with the transportation bolts installed?

No. Operation of the machine with the locking bolts, rubber and plastic bushings installed is prohibited, as this may lead to damage to the корпус and internal assemblies.

How should the washing machine be properly leveled?

The machine must be installed on a flat, solid, and dry surface. Adjustment is carried out by unscrewing or screwing in the front supports, followed by tightening the lock nuts. Incorrect installation or insufficient tightening of the lock nuts may result in vibration and increased noise.

How should the washing machine be connected to the water supply?

The connection must be made only to a cold water supply system via a tap with a 3/4-inch threaded outlet. Before connection, it is recommended to flush the water supply line, check the cleanliness of the inlet hose filter, and tighten the nuts by hand. During operation of the machine, the water supply tap must be fully open.

What are the requirements for installing the drain hose?

The drain hose must be positioned at a height of 60 to 90 cm from the floor level. When connecting to the sewage system, the hose must be installed above the siphon bend into a pipe with a diameter of at least 40 mm. The free end of the hose must not be immersed in water and must not be kinked or compressed.

Why does the washing machine not turn on and the display not light up?

The cause may be the absence of voltage in the electrical network, lack of contact between the plug and the socket, or the program selector knob set to position O. It is necessary to check the presence of voltage and the correct position of the program selector.

Why does the washing machine not execute the washing program?

The most common reason is an improperly closed door. If indication is available, the message door may be displayed. The door must be closed until the characteristic click of the lock is heard.

Why does water not enter the washing machine?

Possible causes include absence of water in the water supply system, a closed water supply tap, a kinked inlet hose, or clogged filters. The water supply, hose position, and filters should be checked with the machine disconnected from the power supply.

Why does the machine continuously fill and drain water?

The cause is incorrect installation of the drain hose or immersion of its free end in water. The hose must be installed in accordance with the requirements of the instructions.

Why does the washing machine not drain water?

The reasons may include incorrect installation or kinking of the drain hose, clogging of the pump filter, or blockage of the sewage system. The specified causes must be checked and eliminated.

Why is the spin cycle not performed?

The spin cycle may not be performed when using an unsuitable detergent with excessive foaming, clogging of the pump filter, the spin function being disabled, or uneven distribution of laundry in the drum.

Why does the washing machine vibrate and produce noise?

The main reasons are transportation bolts not removed, improper leveling of the machine, or concentration of laundry in one part of the drum. The specified factors must be eliminated.

Why does the door not open after completion of washing?

After completion of the program, the door lock may remain engaged for 2–3 minutes. It is necessary to wait until the locking device is disengaged.

Why is the laundry insufficiently spun?

The cause may be uneven distribution of laundry or incorrectly selected washing program and spin speed. It is recommended to redistribute the load and select appropriate parameters.

Why does detergent remain in the drawer?

The causes include low water pressure (below 0.05 MPa), clogged filters, or use of low-quality or expired detergent. The pressure should be checked, the filters cleaned, and the detergent replaced.

Why does water appear under the washing machine?

Possible causes include leaking connections of the inlet hose, damage to the drain hose, laundry trapped between the door and the seal, or an improperly installed pump filter. The identified cause must be eliminated.

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