User manual for the General Climate R11HG E air conditioner remote control

Wall-Mounted General Climate Split-System Air Conditioners – Remote Control Operating Instructions

Thank you for purchasing our air conditioner!
Before operating the air conditioner, carefully study this manual and keep it in an accessible place.

Remote Control and Its Functions

1. Mode Selection Button

Press this button to select the operating mode of the air conditioner in the following order:
- AUTO (Automatic mode)
- COOL (Cooling)
- DRY (Dehumidification)
- HEAT (Heating) (in models with a heat pump)
- FAN ONLY (Ventilation)

2. Fan Speed Button

Press this button to select the fan speed in the following order:
- AUTO (Automatic fan speed selection)
- LOW (Low)
- MED (Medium)
- HIGH (High)

3. Power Button

Press this button to switch the air conditioner on or off.

4. Temperature Adjustment Button

▲ Pressing this arrow increases the set temperature (maximum 30°C)
▼ Pressing this arrow decreases the set temperature (minimum 17°C)

Slide the Cover

1. Horizontal Louver Position Button

Press this button to set the direction of the airflow from the air conditioner in the vertical plane (up/down).

2. Louver Swing Button

3. Timer Setting Input Button

Press this button to confirm the selected timer settings.

4. Current Time Setting Button

Press this button to set the current time.

5. LOCK Button

When pressed, all current settings and buttons on the remote control are locked (disabled). Use the “LOCK” button to prevent accidental changes to the air conditioner’s settings. Press the button again to cancel the lock.

6. Economy Mode Button

Press this button to enable energy-saving mode.

7. Timer Button

To set the ON time, press “TIMER ON.” To set the OFF time, press “TIMER OFF.”

8. Timer Adjustment Arrows

Use the arrows to set the timer or adjust the current time:
▲ Increase value
▼ Decrease value

9. Timer Cancel Button

Press this button to cancel the ON and OFF timer settings.

10. RESET Button

Pressing the RESET button cancels all parameters and restores default values: time “0:00” (flashing on the display), automatic mode, automatic fan speed, set temperature 24°C.

(!) Your remote control may differ slightly from the one described above.

Remote Control Display Indicators

1. Command Transmission Indicator

This icon appears on the display when the remote sends commands to the indoor unit.

2. Operating Mode Indicator

Displays the current operating mode: AUTO (Automatic), COOL (Cooling), DRY (Dehumidification), HEAT (Heating – only in models with this function), FAN ONLY (Ventilation).

3. Power Indicator

This icon appears when the ON/OFF button is pressed. When pressed again, the icon disappears.

4. Temperature Display

Shows the set room temperature in the range of 17°C to 30°C. In FAN ONLY mode, the set temperature is not displayed.

5. Current Time Display

Shows the current time in the range of 0 to 24 hours.

6. Timer Display

Shows the set ON/OFF time for the air conditioner.

7. Lock Indicator

This icon appears when the LOCK button is pressed. It disappears when the LOCK button is pressed again.

8. Fan Speed Indicator

Displays the selected fan speed:
AUTO (Automatic), LOW (Low), MED (Medium), HIGH (High).
In automatic and dehumidification modes, AUTO is displayed.

9. Economy Mode Indicator

This icon appears when ECONOMY mode is enabled. Press the button again to disable it.

Using the Remote Control

Remote Location

1. When sending commands, point the IR transmitter of the remote at the signal receiver on the indoor unit. Keep the remote within 8 m of the unit.
2. If a timer is set, the remote will automatically send the signal at the programmed time.
3. If the remote is located where signal reception is obstructed, the timer operation may be delayed by up to 15 minutes.

(!) WARNING!
• The remote will not work if curtains, doors, or other objects block the signal path.
• Do not expose the remote to water, direct sunlight, or heat sources.
• To avoid interference, ensure the IR receiver on the indoor unit is not exposed to direct sunlight.
• If other appliances respond to the remote’s signals, move them away from the air conditioner or consult your dealer.

BATTERY REPLACEMENT

The remote control operates on two alkaline batteries type R03/LR03 x2.

1. Slide the battery compartment cover. Remove the used batteries and insert new ones.
2. Press the RESET button located in the battery compartment.
3. Before closing the battery compartment cover, make sure that “0:00” is displayed and the colon between the digits is flashing.

(!) After replacing the batteries, set the current time.

(!) WARNING!
• Do not insert used or mixed types of batteries, as this may cause malfunctions.
• If the air conditioner will not be used for a long period, remove the batteries to prevent leakage that could damage the remote control.
• Under normal use, the average battery life is six months.
• Replace the batteries if the command signal is not confirmed by a beep or if the transmission symbol disappears from the display.

Clock Setting

Before switching on the air conditioner, set the current time on the remote control. The time is displayed regardless of whether the air conditioner is operating or not.

After inserting the batteries, “0:00” will appear on the display, and the colon will flash.

1. “TIME ADJUST” Button

• Use the “TIME ADJUST” button to set the current time:
▲ Increases the time.
▼ Decreases the time.
• Each press changes the time by one minute.
• Hold the button for fast adjustment.

2. “OK” Button (Confirm Settings)

• Press “OK” to confirm the set time. The digits stop flashing and the clock starts running.

3. Time Correction

• Press the “CLOCK” button. The colon will flash.
• Adjust using the steps described in 1 and 2.
• Maximum daily deviation is 10 seconds.

(!) WARNING!
Static electricity or nearby high-voltage equipment may reset the time to “0:00” (flashing colon). Reset the current time before use.

LOCK and RESET Buttons

1. Pressing “LOCK” disables all buttons. Use it to prevent accidental changes.
2. Pressing “RESET” restores default settings:
- Current time = “0:00”
- Mode = AUTO
- Fan = AUTO
- Temperature = 24°C
The display shows corresponding indicators.

Automatic Mode

In AUTO mode, the microprocessor automatically selects COOL, HEAT (if available), or FAN ONLY based on the difference between the set and actual room temperature.

When turned off, settings are saved. On restart, pressing “ON/OFF” resumes previous settings.

Turning the Air Conditioner ON

Supply power. The Operation indicator on the indoor unit will flash.
1. Press “MODE” and select AUTO.
2. Use “TEMP” to set 21–28°C.
3. Press “ON/OFF.” The indicator lights. The system starts after ~3 minutes, automatically choosing COOL, HEAT, or FAN.

Turning the Air Conditioner OFF

Press “ON/OFF” again.
(!) In AUTO, fan speed is automatic. If not suitable, adjust manually.

Cooling and Ventilation Modes

(!) In FAN ONLY, temperature is not regulated. Follow steps 1, 3, 4 only.

Turning ON

Supply power. The Operation indicator flashes.
1. Press “MODE” to select COOL, HEAT (if available), or FAN ONLY.
2. Use “TEMP” to set:
- COOL: not below 21°C
- HEAT: not above 28°C
3. Press “FAN SPEED” to select AUTO, LOW, MED, HIGH.
4. Press “ON/OFF.” In FAN mode, operation starts immediately; in COOL/HEAT, after ~3 minutes.

Turning OFF

Press “ON/OFF.”

Dry Mode

Turning ON

Supply power. The Operation indicator flashes.
1. Press “MODE” to select DRY.
2. Use “TEMP” to set room temperature. The display shows “AUTO,” and the fan runs at LOW.
3. Press “ON/OFF.” After ~3 minutes, the unit starts dehumidifying.

Turning OFF

Press “ON/OFF.”

Using the Timer

Setting ON/OFF by Timer

1. Press “TIMER ON” or “TIMER OFF.” The last value appears with flashing colon.
2. Press “TIME ADJUST” to set time:
▲ Increase
▼ Decrease
Each press adjusts by 10 minutes; hold for fast adjustment.
3. Press “OK” to confirm. TIMER indicator lights.

Canceling Timer

Press “CANCEL.”

Changing Timer

Repeat steps 1–3.
(!) WARNING!
• The remote automatically sends signals at the set time, so keep it in line-of-sight with the indoor unit.
• Timer range: 0–24 hours.

Example of Timer Setting

TIMER OFF (on - off)

Example of use:

You are going to sleep. The air conditioner automatically turns off at the preset time. For example, in order for the air conditioner to turn off at 23:00, perform the following steps:

1. Press the “TIMER OFF” button.
2. By pressing the “TIME ADJUST” button, set 23:00 on the display.
3. To confirm the selected setting, press the “OK” button.

TIMER ON (off - on)

Example of use:

You wake up in the morning or return home from work at a specific time. The air conditioner automatically turns on at the preset time. For example, in order for the air conditioner to turn on at 6:00, perform the following steps:

1. Press the “TIMER ON” button.
2. By pressing the “TIME ADJUST” button, set 6:00 on the display.
3. To confirm the selected setting, press the “OK” button.

COMBINED TIMER (on - off - on)

Example of use:

You are going to sleep and want the air conditioner to automatically turn off at the preset time and turn on again the next morning when you wake up. For example, in order for the air conditioner to turn off at 23:00 and turn on again at 6:00:

1. Press the “TIMER OFF” button.
2. By pressing the “TIME ADJUST” button, set 23:00 on the display.
3. Press the “TIMER ON” button.
4. By pressing the “TIME ADJUST” button, set 6:00 on the display.
5. To confirm the setting, press the “OK” button.

Example of Timer Setting

TIMER ON AND OFF (off - on - off)

Example of use:

You want the air conditioner to automatically turn on at the preset time and turn off again after a few hours. For example, in order for the air conditioner to turn on at 6:00 and turn off at 8:00 when you leave for work:

1. Press the “TIMER ON” button.
2. By pressing the “TIME ADJUST” button, set 6:00 on the display.
3. Press the “TIMER OFF” button.
4. By pressing the “TIME ADJUST” button, set 8:00 on the display.
5. To confirm the setting, press the “OK” button.

• The timer (on or off) that is closer to the current time will be triggered first.

• If both timers (on and off) are set to the same time, they will not be triggered. However, the air conditioner may turn off.

Adjusting the Airflow Direction

• Correctly adjust the direction of the processed airflow; otherwise, the processed air will be distributed unevenly throughout the room volume, causing discomfort.

• Adjustment of airflow direction in the vertical plane (up-down) is performed by rotating the horizontal louvers with the remote control.

• Adjustment of airflow direction in the horizontal plane (right-left) is performed manually by rotating the vertical louver.

The air conditioner automatically changes the vertical airflow direction depending on the mode and operating parameters.

Change the airflow direction when the air conditioner is on. To set the required louver direction, hold down the AIR DIRECTION button on the remote control.

• Change the airflow direction only within permissible limits.

• Subsequently, the louvers will remain in the position you selected.

Activating Automatic Airflow Swing

• Activate the swing function when the air conditioner is on.

• To enable automatic oscillation of the horizontal louver, press the “SWING function in air conditioners” button.

• After the air conditioner is turned off, the guide louver automatically returns to the "Closed" position.

• To change the oscillating airflow direction, use the “AIR DIRECTION” button.

(!) WARNING!
• If the air conditioner is turned off, the “AIR DIRECTION” and “SWING” buttons do not work.
• When starting the air conditioner, the horizontal louvers should not be rotated too far upward or downward. Otherwise, the cooling or heating efficiency may decrease.
• To avoid malfunctions in the control system, do not turn the horizontal louver manually. If the normal operation of the horizontal louver is disrupted, turn off the air conditioner, unplug it, insert the plug again after a few minutes, and turn the air conditioner back on.
• To prevent condensation from forming on the vertical louver surface and dripping onto the floor during prolonged operation in cooling or dehumidification modes, do not direct the airflow downward.
• When the air conditioner is turned on again, the horizontal louver may remain motionless for about 10 seconds.

Related articles:
Air conditioners: main functions and modes
Error codes of General Climate air conditioners